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We do everything possible to ensure that every patient receives timely access to veterinary care. Much like human emergency rooms, we operate on a triage system – this means that more seriously ill or injured patients are seen before less seriously ill or injured patients. During high-volume times, patients with minor ailments and injuries can experience longer wait times. We do our best to keep you apprised of the expected wait time and the current situation at the emergency clinic and will see all pets who need us as soon as we possibly can.
Our veterinarians perform examinations, run diagnostics, and provide treatments to pets in "the back" treatment area.
If there is any possibility that a patient is critically injured or ill, the pet may be taken straight into the hospital’s treatment areas based on our triage system. These patients will be assessed by a doctor immediately and receive life-saving treatment such as oxygen, fluids, and/or medication when appropriate.