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24/7 Emergency Care

We are the only 24 Hour Emergency Veterinary Hospital in the Okanagan Valley. 

We are fully staffed 24 hours a day, 7 days a week, including all holidays. 

Patients are always welcome to come to Fairfield on an emergency basis if your regular daytime veterinary clinic is closed or unavailable.

Pets with particularly serious medical issues may also be referred to us by a family veterinarian if they suspect your pet may need 24-hour care or monitoring. We keep in close touch with your veterinarian, who will provide the required follow-up care.

​Medical records, including diagnostic materials such as radiographs, are shared with your family veterinarian so all of the patient's caregivers can follow the progress of the case.

However, you do NOT need a referral from another hospital.

If you have an emergency at any hour of the day,  please call us any time.

Gray and white Pitbull sitting and smiling

Triage & Waiting

We do everything possible to ensure that every patient receives timely access to veterinary care. Much like human emergency rooms, we operate on a triage system – this means that more seriously ill or injured patients are seen before less seriously ill or injured patients. During high-volume times, patients with minor ailments and injuries can experience longer wait times.  We do our best to keep you apprised of the expected wait time and the current situation at the emergency clinic and will see all pets who need us as soon as we possibly can. 

Why Am I Waiting?
Gray and white Pitbull sitting and smiling

Triage & Waiting

We do everything possible to ensure that every patient receives timely access to veterinary care. Much like human emergency rooms, we operate on a triage system – this means that more seriously ill or injured patients are seen before less seriously ill or injured patients. During high-volume times, patients with minor ailments and injuries can experience longer wait times.  We do our best to keep you apprised of the expected wait time and the current situation at the emergency clinic and will see all pets who need us as soon as we possibly can. 

Why Am I Waiting?
Orange and white cat wrapped in blankets

What Happens "In The Back"

Our veterinarians perform examinations, run diagnostics, and provide treatments to pets in "the back" treatment area.

If there is any possibility that a patient is critically injured or ill, the pet may be taken straight into the hospital’s treatment areas based on our triage system. These patients will be assessed by a doctor immediately and receive life-saving treatment such as oxygen, fluids, and/or medication when appropriate.